• I likes the customer service1 votes
  • Quality of the system1 votes
  • Efficiency of the unit1 votes
  • Product performance2 votes
  • Repair service2 votes
  • Other customer reviews1 votes
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  • Feb 16
  • Utility
  • The Villages, Florida
  • Water System
  • 273

Me and my husband like to write reviews on products that we love and that we don't love about every 5 years or so. This way people a have a better understanding of the product and how it works over time. We Live in The Villages, FL. When we moved in 15 years ago, we bought the Kinetico, and here is why there was no question on what system we were gonna get. We had a Kinetico in our house in... Read more

Was this review helpful? 5 0

  • Feb 10
  • Utility
  • Naples, Florida
  • Water Softener
  • 268

Spent 2,500 on a new well system with filters for iron water issues. Have had to call Kinetico every so many months because of yellow rusty iron water. Its stained our skins, dishes, washer,tub, toilets etc. The techs never fix anything and just keep changing a disc on the system charging us for the parts plus visit. Every time we call they could care less we still have yellow water. Awful well... Read more

Was this review helpful? 2 1

  • Feb 03
  • Products
  • Jacksonville, Florida
  • Clearwater System
  • 3
  • 3
  • 290

Clearwater Systems sells Kinetico water systems that do not perform and are expensive. Clearwater Systems in Jacksonville has service technicians who cannot even fix problems with our Kinetico system. The corporate office (Ronna) did not care about customers safety, expense or losing customers. Very sad experience. Wish this was known to the owners of Clearwater and Kinetico. Our system has run... Read more

Was this review helpful? 4 1

  • Jan 05
  • Utility
  • Manteca, California
  • Staff
  • 3
  • 3
  • 251

Service is poor. Personnel rude and not helpful. Their options are limited for servicing and not customer friendly. They would like to work around their schedule and not on the customer. Not the best way to do service for busy consumers. Read more

Was this review helpful? 2 1

  • Dec 26, 2014
  • Utility
  • Olathe, Kansas
  • Ro Unit
  • 1375

we moved into the Olathe, KS area in late May 2014. We spoke with Culligan and Kinetico for water softener and RO unit for drinking water. We settled on the Kinetico unit because the salesperson told us that unlike Culligan, the Kinetico RO unit would have steady water pressure and would not require a pressure cylinder to maintain constant pressure. After 5 months, we had a plumber come out to do... Read more

Was this review helpful? 5 2

  • Dec 11, 2014
  • Products
  • Slinger, Wisconsin
  • Reverse Osmosis System
  • 841

We had installed the Kinetico RO sysyem. The produce worked great at first but the the trouble started. The pressure tank started to fail. After several calls to the installer, they simply had me add air to the tank. That would work for a few months then the problem would come back. After I called several times and said the "fix" wasn't working they finally sent out a service tech and... Read more

Was this review helpful? 5 5

  • Nov 14, 2014
  • Utility
  • Water Softener
  • 1
  • 1
  • 1498

Their equipment regenerates during the day when we are using water, (other brands do it at night). So it steals needed water volume and pressure, making it hard to get a shower or properly do a load of laundry. And their SulfurGuard unit operates on hydrogen peroxide which is dangerous and outlandishly expensive. I should have heeded a neighbor's advice, " If non-electric operation is so... Read more

Was this review helpful? 6 5

  • Oct 09, 2014
  • Utility
  • Sanford, Florida
  • Faulty Installation
  • 6
  • 6
  • 1460

Worse system EVER!!!!!!! Not only did their system destroy our house due to faulty install and leaking, bur their service people are absolutely horrible!!!! We have been without water & ice to our refrigerator for months. We had to have a remediation company come and remove all our cabinets to get the mold out of our house while we had to live in a hotel for over a week. Our wood floors were... Read more

Was this review helpful? 4 23
  • From mobile
  • Kinetico
  • Oct 07, 2014
  • by anonymous
  • #543478

Give Dave jones a new up to date hair cut and some new clothes so he doesn't look like and old man. Add comment

  • Sep 28, 2014
  • Household Services
  • Technical Problems
  • 2
  • 2
  • 2569

So far it seems the issues in the reviews are business related with just a minor example or two of technical problems. Also since no one so far has cited their specific water chemistry to be treated I'm guessing they were not very involved in doing their homework - that's just plain laziness. My hardness was 58, 600 TDS, a slight iron content and slight sulfur content. I was quoted an S350 and... Read more

Was this review helpful? 25 2

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