• Product performance1 votes
  • Repair service1 votes
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  • Dec 11
  • Products
  • Slinger, Wisconsin
  • Reverse Osmosis System
  • 161

We had installed the Kinetico RO sysyem. The produce worked great at first but the the trouble started. The pressure tank started to fail. After several calls to the installer, they simply had me add air to the tank. That would work for a few months then the problem would come back. After I called several times and said the "fix" wasn't working they finally sent out a service tech and... Read more

Was this review helpful? 1 0

  • Nov 14
  • Utility
  • Water Softener
  • 720

Their equipment regenerates during the day when we are using water, (other brands do it at night). So it steals needed water volume and pressure, making it hard to get a shower or properly do a load of laundry. And their SulfurGuard unit operates on hydrogen peroxide which is dangerous and outlandishly expensive. I should have heeded a neighbor's advice, " If non-electric operation is so... Read more

Was this review helpful? 3 2

  • Oct 09
  • Utility
  • Sanford, Florida
  • Faulty Installation
  • 4
  • 4
  • 971

Worse system EVER!!!!!!! Not only did their system destroy our house due to faulty install and leaking, bur their service people are absolutely horrible!!!! We have been without water & ice to our refrigerator for months. We had to have a remediation company come and remove all our cabinets to get the mold out of our house while we had to live in a hotel for over a week. Our wood floors were... Read more

Was this review helpful? 1 15
  • From mobile
  • Kinetico
  • Oct 07
  • by anonymous
  • #543478

Give Dave jones a new up to date hair cut and some new clothes so he doesn't look like and old man. Add comment

  • Sep 28
  • Household Services
  • Technical Problems
  • 1460

So far it seems the issues in the reviews are business related with just a minor example or two of technical problems. Also since no one so far has cited their specific water chemistry to be treated I'm guessing they were not very involved in doing their homework - that's just plain laziness. My hardness was 58, 600 TDS, a slight iron content and slight sulfur content. I was quoted an S350 and... Read more

Was this review helpful? 13 0

  • Sep 25
  • Plumbing
  • Water Softener Conditioner
  • 2
  • 2
  • 759

Had a Kinetico system installed and have had nothing but problems. Had a system prior to this one and never had issues with orange water. Now, after every back flush the water is orange and has a terrible taste and smell. The installer came back and claimed we needed a "pre-filter" so we had one installed at additional expense of course. The pre-filter did absolutely nothing to resolve the... Read more

Was this review helpful? 2 0

  • Sep 04
  • Installers
  • Emmett, Idaho
  • Bad Service
  • 798

The Installer came out met with my husband.We were told two installers were coming to set up the unit.I was only one guy a trainee , Now why would they send out a newbie he doesn't know what to do! He was supposed to be trained at our expense. He hooked up the water lines didn't check the connection behind the refrigerator so guess what I had water all over my kitchen floor mind you this is a... Read more

Was this review helpful? 2 4

  • Aug 21
  • Utility
  • The Villages, Florida
  • Positive Experience
  • 1211

Sorry guys but I'm not "pissed". I recently had a Kinetico installed in my home in the Villages. I shopped around for about a month before I found the Kinetico and I couldn't be happier! I got the Q850 OD (4040) and the K5 Drinking water system. I wanted the best water for my home and appliances as well as the purest water to drink. They call the package the "water plant". Its been three months... Read more

Was this review helpful? 7 2

  • Aug 19
  • Utility
  • Water Softener
  • 817

I had my top of the line kenetico softeber and reverse osmosis. For the fisrt two months it worked fine. But i didnt feel any soft water. The RO stop working too. I called and they replace some parts and said that my pipes were old and dirty. BS". THREE MONTHS LATER same issue. They tested the hardness and it was hard. They replace two tanks. Six months later same issue. I got rid of them.... Read more

Was this review helpful? 1 0

  • Jun 30
  • Utility
  • Cicero, Illinois
  • Water Treatment Unit Repair
  • 692

Easy fix, backwash flow control was plugged from junk from the well, if we had a prefilter on the unit this would not have happened, recommend putting this on at install, we added after the repair ($110.00). Prefilter 250.00, could have it done at install for $100.00. Anything mechanical can break, at least it was an easy fix.this is something you can do yourself if you have some smarts and... Read more

Was this review helpful? 1 1

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