1.9K views
New Reviewer
3 comments

BEWARE - bought it end of June 2008 at about $3500 with 10 yr warranty on parts & 5 yr warranty on labour - suppose to be a no hassle problem free system that back flushes itself ( with 2nd tank so no interference with using water at same time, and programs itself according to how much water you're using) .........problem 2 yrs later and with $135 bill everything is working fine - back in a month to replace the media in tank (even though its never suppose to need replacing) $800 more - why - our water changed - now again in 2 years it is not working - oh the water changed - so NO WARRANT ever because your water changes.....what a rip off

Monetary Loss: $5000.

Location: Hamilton, Ontario

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

Funny as I read these complaints. The one I'm responding to above struck me as interesting.

I just purchased a unit, and I was told the media should be changed out every 4 years. I was never told it NEVER needed to be changed.

I think the majority of the complaints on here are people related issues and not the equipment. If I'm wrong I'll know soon enough, my equipment is being installed in 3 days.

Guest
reply icon Replying to comment of Guest-809312

Good luck! So are you happy with your installation?

Guest
reply icon Replying to comment of Guest-809312

Your dealer is already trying to rip you off. Media should last the life of the unit under normal residential service. These dealers are dishonest which in turn makes kinetico itself dishonest by default.

Kinetico Reviews

  1. 19 reviews
  2. 14 reviews
  3. 4 reviews
  4. 3 reviews
  5. 12 reviews
Kinetico reviews