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I have had my Kinetico unit for about 27 years. Had a problem with it 7 years after purchase and it just started acting up today. Really can't complain. I think it just needs to have the valves serviced. Service is the problem. Finding someone to respond to your calls...
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2.3
#1098810
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I purchased the Kinetico water softener system in March due to hair breakage in myself and children after moving into a new home and also a ring of black material in all three of my toilets. I had to have a servicer come back in May to "tweak it" as it still wasn't...
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#1098465
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Avoid Kinetico water filters. Our Kinetico K5 system broke while in use, and caused significant water damage. Kinetico REFUSED to pay for the damage. Our system was installed a couple of years ago by one of their dealers. Kinetico is blaming us so that they don't have...
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1.4
#1078646
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Kinetico Filtration System Review

Kinetico
#1005817
2.4
Details
How can Water filter go from $40 to $60 in 1 year have always bought your products salt included for 20 years plus
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Additional Fees
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Kinetico K5 Water Filtration System Review

Kinetico
#960036
3.2
Details
Filters are too expensive and not readily available.
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Exchange, Refund and Cancellation Policy
Price Affordability
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Reliability
Staff
Value for money
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Kinetico Water Softener Review

Kinetico
#854870
These water softener systems are the worse! We've had ours for 21 years and its never worked correctly. Take my advice, get a different system!
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Positive Experience Review

Kinetico
#628804
Hamilton Texas Kinetica has totally resolved our water problems in every way. We have farm animals, a large aquarium, plus our own personal use. It has been beyond our expectations.
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Just had our second Kinetico installed. We recently moved to Leesburg, FL from Wisconsin where the water was very hard and we had a Kinetico installed. I wouldn't trust another company with our water treatment. We have had several electric systems over the years, and...
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4.8
#1037071
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I saw this site when I was doing research on water treatment. We just moved into our new home in On Top of The World in Ocala and immidiantly started seeing hard water spots. We specifically asked the builder if Florida had hard water. He told us no and not to worry...
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4.8
#1034990
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I have been a paying customer of Kinetico water for 9 months. I began my service at two houses in March of 2016. On the very first day of installation, both water coolers installed in my houses were the wrong units. Kinetico stated they would order the correct units...
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#994909
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We purchased a whole house water softener and an under the counter RO system about 4 years ago. Expensive YES, worth it, NO. I thought I had made a good choice but after multiple service calls due to the "automatic" system jamming and our service technician blaming...
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Anonymous
Andrew

Where was this?

1.3
I didn't like
  • Product performance
  • Repair service
#987980
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The Kinetico water softener that the Kinetico authorized dealer, J&S Plumbing Services, installed for us back in 2011 is constantly getting stuck either on or off. When it's stuck off, it doesn't work at all. When it's stuck on, it wastes tonnes of water and salt (more...
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1.2
Caledon, Ontario
#983885
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On December 6, I made an appointment for someone to come out to my house to do a repair. I described to the lady I spoke with the part I needed. On December 9, I called back and informed your Kinetico service department that I needed a salt grid. I was told that would...
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1.3
#975193
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No complaints at all; this is the finest water I've ever experienced. I got one when I moved to Florida in an area where the water is known to need treatment. Kinetico cost a bit more to install than some other systems but was well worth it; it does not use electricity...
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Anonymous
Obvioustomost

This is a sham review, darn near quotes the adds.

4.9
I liked
  • It softenes the water fine
  • Efficiency of the unit
  • Delivery man
#967222
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