Water softener quit using salt, called for service, tech comes out and wont touch unless I sign a waver because he feels the system could blow, and or a valve will leak and cause water damage. The tech never touching or thoroughly looking at anything immediately went into a sales mode i.e.
we need a new $4500 system, ours is ready to explode, or if he puts it in bypass mode it will start leaking. No professional work at all. Just $139 service call and he turn us over to the sales department.
The business is Maricopa Water & Kinetico systems...beware! Found equivalent system installed for $700.