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Kinetico makes great claims and has good sales people but does not back up their claims in any way. No water is tested to see if it's performing by the company.

They put the equipment in and hasta la vista baby. They will never be seen again. If you have a complaint, they will come out but again, you will never know if you have gotten what you paid for unless you pay for independent water testing. I had my equipment moved as they said they would do.

What they didn't say is they charge and arm and a leg and they left *** in the countertop that could easily have been plugged if they were interested in true customer service. They are not. They get your money and could care less about anything after that fact. That's my experience anyway.

I have no idea if the stuff works and was never really told what I needed to do to maintain it. You are on your own after the money changes hands.

Reason of review: Poor customer service.

Monetary Loss: $2000.

Location: Cocoa, Florida

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Guest

Sounds like a dealer issue. Why not contact your dealer and or corporate?

Our system was "double checked" by our sales rep and at the end of first year.

Water was tested. They also left behind a soap testing kit for softness and pool test kit for the chlorine.

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