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I make it a point to write reviews about companies or products that stand out to me. Whether they stand out in a wonderful way or in a horrible way. And this case Kinetico has gone above and beyond to stand out in a terrific way. my experience with Kinetico is I am 82...
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5.0
#1359777
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I had my softner rebuilt by their dealer (Dooleys). When I questioned a gasket not being changed, I was told all parts don’t need to be replaced on a rebuild. The bill presented was significantly more than the quote, a shelf was broken, salt dumped on grass killing it,...
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1.0
#1333147
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I bought a new kinetic system 4years ago after installing a new well to update my softener system. Previously I had a kinetic system for 16 years, not much trouble. After 4 years with the new system, I just started getting hard water. I change the filter every 3-4...
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1.6
#1298609
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They didn't install it properly. The softener discharge pipe just dropped into a drain pipe by drilling the pipe and duck-taped. The duck tape coming off and pipe is easily moving. If it drops to the ground means on the attic water leaks and roof issues. I had fix...
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h.kitchener
h.kitchener

You don't bother using spell check or re-read what you have written, do you? "Plumping" refers to injecting dead chickens with water, etc. at the processing plant.

#1215949
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Had some major water issues at our home in Southwest FL. Did research and Kinetico seemed like they had the best product and value on the market. Had the dealer come out and they performed a water test and suggested a 2060 water softener and a K5 drinking water...
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4.8
I liked
  • Product and service
#1194437
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I have had a fantastic time using my K5 Drinking Water Filtration System. The dealer came out and installed it and was right on time. He was very descriptive in the product, and gave me some information as to what I would need to do in case of a water issue. So far so...
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4.6
I liked
  • Water
  • Delivery man
  • Efficiency of the unit
#1191934
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I moved into a house with a Kinetico system and it never worked right. I have had to have a repair technician come about about once every six months to work on it and every time it has cost me between $700 and $1700. The system either gets stuck in a continuous...
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1.4
#1188321
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My $3568.00 Kinetico 2060 dual tank with OD Water Softening System is broke. While only in year 8 of it's 10 year warranty (PARTS ONLY) the cost to have a technician come out and look at it is $185.00 for the first hour and $85.00 for every hour after that. Since I...
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#1185776
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We tried to contact them 4-5 times and no response so we just gave up. Now we are having problems with the system because it is affecting our pressure, it really is a mess and today we have contacted someone else to try and help us, he came and took a lot of pictures...
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1.0
I didn't like
  • Try 15
  • Service from 2 different providers and a lot of money
#1139951
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I have had my Kinetico unit for about 27 years. Had a problem with it 7 years after purchase and it just started acting up today. Really can't complain. I think it just needs to have the valves serviced. Service is the problem. Finding someone to respond to your calls...
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2.3
#1098810
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